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The Podcast for cake makers and bakers running a business. The Business of Caking Making is for cake makers who run a business. Hosted by Bronya and Sammie from Daisy Cake Company we delve into all aspects of running a Cake or Baking Business, with some expert guests. UK Based podcast.
Episodes
Monday Oct 18, 2021
Monday Oct 18, 2021
In this Episode Sammie and Bronya chat about Customer Experience. The journey a customer takes from the moment they find you, until when and even after they receive their cakes.
They discuss emails, phone calls, Social DM's, quotations, invoicing and collections and deliveries.
The also talk about their 2 products of the week
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