Episodes
Monday Oct 18, 2021
Episode 35 - Customer Experience & Customer Care
Monday Oct 18, 2021
Monday Oct 18, 2021
In this Episode Sammie and Bronya chat about Customer Experience. The journey a customer takes from the moment they find you, until when and even after they receive their cakes.
They discuss emails, phone calls, Social DM's, quotations, invoicing and collections and deliveries.
The also talk about their 2 products of the week
Version: 20240320
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